Refund Policy

This Refund Policy explains the conditions under which refunds, returns, or replacements may be processed for orders placed on The Clean Edit. By placing an order on our website, you agree to the terms outlined in this Refund Policy.

Eligibility for Refund

According to our Refund Policy, a refund or replacement may be requested if:

The product received is damaged during delivery

The product delivered is incorrect

The product has a manufacturing defect

To be eligible for a refund under this Refund Policy, customers must notify us within 48 hours of receiving the order.

Non-Refundable Conditions

Under this Refund Policy, refunds may not be approved in the following cases:

The request is made after 48 hours of delivery

The product has been used or opened

The product packaging is missing or damaged by the customer

Incorrect shipping details were provided during checkout

Mode of Refund

As stated in this Refund Policy, refunds will be processed through the original payment method used at the time of purchase.

Once the refund request is approved and the product inspection is completed, refunds will be processed within 7–10 working days.

Replacement Policy

In certain cases under this Refund Policy, we may offer a product replacement instead of a refund. Replacement requests must follow the same eligibility requirements mentioned above.

Customers may be asked to provide:

Clear images of the product

Images of the packaging

Order details for verification

Late or Missing Refunds

If you have not received your refund within the specified timeframe mentioned in this Refund Policy:

Check your bank account again

Contact your payment provider or bank

If the issue still persists, please contact our support team

Contact for Refund Requests

If you need assistance regarding this Refund Policy, you can contact our support team with your order details.

Support Email: support@thecleanedit.in

Our team will review your request and respond as soon as possible.